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Caring for
Your New Floors

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KEEP YOUR NEW FLOORS LOOKING GREAT

Our Smart-Choice Luxury Vinyl Flooring is not only beautiful, but it is also easy to clean and maintain. Vinyl plank is actually one of the lowest maintenance flooring types you can have in your home. You can keep your floors looking great forever, even if you have kids and pets, by following some simple guidelines that are unique to your new flooring type.

DO

Do remove loose dirt with a soft bristle or microfiber broom. If you leave dust and debris on your floor, you could scuff the finish because small specks of dirt actually have sharp edges that can damage your floor over time. Fine particles of grime can act just like sandpaper and slowly remove the finish from the floor as you track it around your home with your feet or shoes.

Do use a soft mop without the built in scrub brush options. We love the. soft microfiber mops.

Do wash the floor with a bit of warm water and dish soap, or you can use an apple cider vinegar mix: one gallon of warm water with one cup of apple cider vinegar. After mopping, go back over the floor with a clean damp mop to get any extra soap or vinegar mix off your planks.

DO NOT

Do not use detergents, abrasive cleaners or “mop and shine” products. These may leave a dull film behind.

Do not use a mop with an abrasive or “scrubbing” pad.

Do not use a vacuum with beater bar engaged. Instead turn off beater bar or use the “bare floor” setting to avoid damaging your floor.

Do not use cleaners that are ammonia-based, or that contain bleach, to clean your vinyl flooring.

Do not use a steam mop to clean your floor because the high temperature may cause damage to vinyl flooring.

Do not use a sharp object or abrasive cleaner to remove stuck-on debris from your floor because you will scrub away the protective coating on your floor. Instead use a soft cloth or nylon bristle brush.

Do not use vinyl wax on your flooring. Your new flooring already has a protective layer and using a vinyl wax could dissolve that protection.

PREVENTING SCUFFS

Keep your furniture on soft felt protector pads where furniture contacts the floor. Furniture legs can scuff or mar flooring.

Use rubber furniture casters or cups where heavy furniture and appliances, that don't move frequently, meet the floor.

Never push, pull, or drag furniture, appliances, or other items across the floor. Always lift and carry or put down padding and plywood when you need to roll large items into your home, like a new sofa or fridge.

Always use floor mats near doors.

REMOVING SPILLS & STAINS

Accidents happen and spills and stains can result. To avoid this, use a clean, white cloth when cleaning spots from your flooring. Scrub with a non-abrasive white scrubbing pad. For pen and markers spots, rub gently with mineral spirits on clean white cloth, then rinse with water. For rust stains, rub with lemon juice on a clean white cloth, then rinse with water. 

REMOVING PAINT, VARNISH OR STUBBORN ITEMS

Paint, nail polish and wood varnish will stain your flooring. If any of these harsh fluids dry on your floor, rub them with a soft eraser to loosen the stain, then lightly rub with mineral spirits on a clean, white cloth. If still visible, very softly rub the stain with a citrus cleaner (such as Goo Gone) on a clean white cloth. Always finish by rinsing the area with water and drying with a soft cloth. There are some stubborn items that will want to grab your flooring and not let go – like gum, oil, wax, glue, and tar. If this happens use your fingernails to remove residue, then clean with a non-abrasive white scrubbing pad and lightly rub with isopropyl alcohol or mineral spirits on a clean, white cloth. Then rinse with water and dry the area.

REMOVING SCUFFS AND SMUDGES

Rubber shoe marks and other scuffs will happen. When they do, simply rub the mark with your finger or use a soft eraser. Clean the area with a non-abrasive white scrubbing pad or cloth.

EXTRA PROTECTION

Invest in high-quality floor mats for an extra layer of protection. Place the mats at entrances and exits to collect and trap corrosive substances that can be tracked in, such as dirt, salt, sand, oil, grit, asphalt, etc.

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*Lowest Price Guarantee: If within 30 days prior to your quote from Refloor and at least 5 days prior to your scheduled installation, you receive a lower price for the same product, installation and guarantees from a licensed national retailer regularly doing business in our market area, Refloor will beat that price. To qualify, the offer must be presented to Refloor on the letterhead of the licensed national competitor and must include product name and price, product weight, style type, thickness, plank width and length, wear layer thickness, all in-home measurements specifically listing all dimensions and transitions of each area to be covered, all prep charges, and an itemized listing of applicable warranties and/or services for comparison. Refloor has the right, in its sole discretion, to determine whether the written estimate qualifies for the offer. Refloor will not match a competitor’s bonus or free offer, special offer, rebate, financing offer, clearance, discontinued or closeout price, or installation special. Subject to change.

**If the amount financed is paid in full before Promo Period expires. Monthly payments are not required during the Promo Period. Any unpaid balance and amounts owed after Promo Period will be paid over 84 monthly payments. For example, assuming the full credit limit is used on loan approval date and no payments are made during Promo Period, for every $1,000 financed at a fixed interest rate of 24.99%, 24 monthly payments of $0 followed by 84 monthly payments of $28.29. This example is an estimate only. Actual payment amounts based on amount and timing of purchases. Call 866-936-0602 for financing costs and terms. Financing for the GreenSky® consumer loan program is provided by Equal Opportunity Lenders. GreenSky® is a registered trademark of GreenSky, LLC, a subsidiary of Goldman Sachs Bank USA. NMLS #1416362. Loans originated by Goldman Sachs are issued by Goldman Sachs Bank USA, Salt Lake City Branch. NMLS #208156. www.nmlsconsumeraccess.org. Cannot be combined with any other offers. Previous orders excluded. Limited time offer subject to change.