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PRIVACY POLICY

Last updated: November 05, 2023

Welcome to Refloor LLC’s (“us”, “we”, or “our”, or “company”) website. This Privacy Policy applies to your use of our Website (https://www.refloor.com), blogs, social media pages, and any other information we collect online and offline (together, our “Service”) and describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Data Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

TYPES OF DATA COLLECTED

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to: First Name and Last Name, Address / State / City / State / Zip Code, Email Address, Phone Number, and Usage Data.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

Information from third-party social media services

The Company allows you to access the Service through the following third-party social media services: Google, Facebook, Instagram, and LinkedIn.

If you decide to register through or otherwise grant us access to a third-party social media service, We may collect Personal data that is already associated with your third-party social media service's account, such as your name, your email address, your activities, or your contact list associated with that account.

You may also have the option of sharing additional information with the Company through your third-party social media service's account. If you choose to provide such information and Personal Data, during registration or otherwise, you are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

TRACKING TECHNOLOGIES AND COOKIES

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. The technologies we use may include:

Cookies or Browser Cookies. A cookie is a small file placed on your device. you can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse cookies, our Service may use cookies. Cookies can be "Persistent" or "Session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while Session cookies are deleted as soon as you close your web browser. 

We use both Session and Persistent cookies for the purposes set out below:

Necessary / Essential Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and We only use these cookies to provide you with those services. 

Cookies Policy / Notice Acceptance Cookies are persistent cookies identify if users have accepted the use of cookies on the Website. Tracking and Performance Cookies are persistent cookies, administered by third parties, are used to track information about traffic to the Website and how users use the Website. The information gathered via these cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these cookies to test new pages, features, or new functionality of the Website to see how our users react to them. 

Targeting and Advertising Cookies are persistent cookies, administered by third parties, track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third party advertisers can place cookies to enable them to show adverts which We think will be relevant to your interests while you are on third party websites.

Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.

USE OF DATA

Refloor may use the collected data for the various purposes: marketing purposes, to provide and maintain the Service, to notify you about changes to our Service, to allow you to participate in interactive features of our Service when you choose to do so, to provide customer care and support, to provide analysis or valuable information so that we can improve the Service, to monitor the usage of the Service, to detect, prevent and address technical issues, to respond to inquiries, to verify your contact information, to provide you with information about your account and/or purchases.

Please note that the examples provided above are illustrative and not intended to be exhaustive. If we decide to collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy.

Transfer of Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Refloor will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Deleting Your Data

You have the right to delete or request that we assist in deleting the Personal Data that we have collected about you, or you have provided to us. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

DISCLOSURE OF DATA

Legal Requirements

Refloor may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of Refloor, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, protect against legal liability.

Security of Data

The security of your Personal Data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect your Personal Data, We cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

ANALYTICS

We may use third-party Service providers to facilitate the Service, monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics Java (ga.js, analytics.js, and dc.js) Script from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Advertising

We may use the following Service Providers to show advertisements to you to help support and maintain our Service.

Bing Ads is an advertising service provided by Microsoft Inc. You can opt-out from Bing Ads by following the instructions on Bing Ads Opt-out page: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads For more information about Bing Ads, please visit their Privacy Policy: https://privacy.microsoft.com/en-us/PrivacyStatement

Meta is social media networking platform that owns Facebook and Instagram, among other products and services. View their Privacy Policy at https://www.facebook.com/privacy/policy/

Nextdoor is a hyper-local social media networking service that is neighborhood based. Their Privacy Policy can be viewed at https://help.nextdoor.com/s/article/Privacy-Policy?language=en_US

Email Marketing

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. We may use these Email Marketing Service Providers to manage and send emails to you:

Mailchimp is an email marketing sending service provided by The Rocket Science Group LLC.

For more information on the privacy practices of Mailchimp, please visit their Privacy policy: https://mailchimp.com/legal/privacy/

Pardot is a marketing automation platform owned by Salesforce. Their Privacy Policy can be viewed at https://www.salesforce.com/company/privacy/

Remarketing

The Company uses remarketing services to advertise to you after you accessed or visited our Service. We and our third-party vendors use cookies and non-cookie technologies to help us recognize your device and understand how you use our Service so that we can improve our Service to reflect your interests and serve you advertisements that are likely to be of more interest to you. These third-party vendors collect, store, use, process, and transfer information about your activity on our Service in accordance with their Privacy Policies and to enable us to:

Measure and analyze traffic and browsing activity on our Service

Khow advertisements for our products and/or services to you on third-party websites or apps

Measure and analyze the performance of our advertising campaigns

Some of these third-party vendors may use non-cookie technologies that may not be impacted by browser settings that block cookies. your browser may not permit you to block such technologies. you can use the following third-party tools to decline the collection and use of information for the purpose of serving you interest-based advertising:

The NAI's opt-out platform: http://www.networkadvertising.org/choices/

The EDAA's opt-out platform http://www.youronlinechoices.com/

The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN

You may opt-out of all personalized advertising by enabling privacy features on your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See your mobile device Help system for more information.

We may share online identifiers collected on our Service with these third-party vendors. This allows our third-party vendors to recognize and deliver you ads across devices and browsers. To read more about the technologies used by these third-party vendors and their cross-device capabilities please refer to the Privacy Policy of each vendor listed below. The third-party vendors we use are:

Google Ads (AdWords) is a remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Bing Ads Remarketing is a remarketing service is provided by Microsoft Inc. You can opt-out of Bing Ads interest-based ads by following their instructions: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads. You can learn more about the privacy practices and policies of Microsoft by visiting their Privacy Policy page: https://privacy.microsoft.com/en-us/PrivacyStatement

Facebook is a remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/516147308587266. To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217. For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation

Full Throttle is a digital remarketing service. Their Privacy Policy can be viewed at https://www.fullthrottle.ai/privacy-policy/#:~:text=The%20information%20associated%20with%20your%20user%20profile%20will%20not%20be,Personal%20Information%20as%20described%20herein.

SOURCES OF DATA

We obtain the categories of personal information listed above from the following categories of sources:

Directly from you: for example, from the forms you complete on our Service, preferences you express or provide through our Service.

Indirectly from you: for example, from observing your activity on our Service.

Automatically from you: for example, through cookies we or our Service Providers set on your device as you navigate through our Service.

From Service Providers: for example, third-party vendors to monitor and analyze the use of our Service, third-party vendors to provide advertising on our Service, third-party vendors to deliver targeted advertising to you, or other third-party vendors that We use to provide the Service to you.

MOBILE DEVICES

Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:

"Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices

"Limit Ad Tracking" on iOS devices

You can also stop the collection of location information from your mobile device by changing the preferences on your mobile device.

CHILDREN'S PRIVACY

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If We become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, We may require your parent's consent before We collect and use that information.

LINKS TO OTHER WEBSITES

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. you are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US

If you have any questions about this Privacy Policy, you can contact us:

By phone number: 844-733-5667

By mail: 1960 Research Drive, Suite 300, Troy MI 48083

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