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Frequently Asked Questions




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  • Laminate flooring is available in planks or tiles with several different finishes.
  • It is susceptible to moisture and therefore is not a good choice for kitchens, bathrooms, laundry rooms or basements unless you’re diligent about cleaning up spills & splashes.
  • Laminate could be a good choice for you if you have a tight budget, only intend to stay in your home less than one year, or if your home is not high traffic.
  • To maintain laminate flooring: Use a broom or vacuum with soft-bristles to collect pet hair and dust. Clean with laminate-specific products. Remember that excess moisture from a mop or steam cleaner can cause the laminate to buckle.
  • Laminate and vinyl both can have a wood-look, but the manufacturing process of vinyl makes it look AND feel remarkably like real wood.
  • Another difference is that even the best laminate flooring is vulnerable to moisture damage while luxury vinyl planks are 100% waterproof and can be installed in any room without worry about moisture or splashes.
  • Laminate is made with a photographed paper finish on a pressboard core so it can peel, dent and bubble.
  • Luxury vinyl, on the other hand is durable under pet claws, toys and even the heaviest traffic.
  • Luxury vinyl plank look and feels like hardwood, but is a fraction of the cost, making it the smartest flooring option.
  • Vinyl is 100% waterproof. It can handle moisture, splashes and drips.
  • Install it any room in your house: kitchens, bathrooms, laundry rooms, living rooms, dining rooms, bedrooms, over slabs of concrete and in basements.
  • Luxury vinyl planks is an affordable alternative to hardwood. Constructed at the highest standards, it is designed for homes but built to withstand the demands of a commercial environment.
  • The comfort layer of our luxury vinyl planks offers sonic cell insulation for noise reduction, cushioning, and warmth underfoot.
  • The comfort layer of our luxury vinyl planks offers sonic cell insulation for noise reduction, cushioning, and warmth underfoot.
  • Don’t worry about stains, scuffs, dents or scratches. Our Smart Choice floors are perfect for today’s busy homes with children, pets, and heavy traffic areas.
  • Luxury vinyl is perfect for households with pets. Its waterproof properties make the clean up of accidents a breeze.
  • Vinyl is also softer underfoot with a bit of a grip in the wear layer to keep Fido’s feet from slipping.
  • While both laminate and hardwood with scratch, dent and gouge, vinyl is almost indestructible.
  • Hardwood flooring is a beautiful option if your seeking a timeless look AND you don’t have a very busy household, vinyl flooring is great for high traffic, pets and children. 
  • The ease at which hardwood can scratch and its lack of ability to repel moisture is a downfall unlike luxury vinyl which is 100% waterproof.
  • Cost is also something to consider, hardwood is roughly 2/3 more expensive than vinyl and it has to be refinished regular which is messy and expensive.
  • Hardwood floors are durable if you do not have an active household. Hardwood is prone to scratching, denting, and scuffing, and will need to be refinished regularly.
  • Solid hardwood can be sanded and refinished multiple times, and engineered hardwood can be sanded and refinished up to two times depending on the thickness.
  • Because it is real wood, hardwood flooring is affected by fluctuations in temperature and humidity, making it not ideal for basements, bathrooms, or kitchens.
  • Many people prefer the aged look of a hardwood floor, though over time the surface becomes dull, scratched, and water stained. Solid wood floors can be sanded and refinished multiple times, but the process can be expensive and messy.
  • If you’re on a budget, when it comes to installation, labor, and materials costs, again, wood flooring is the most expensive flooring option.

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*Lowest Price Guarantee: If within 30 days prior to your quote from Refloor and at least 5 days prior to your scheduled installation, you receive a lower price for the same product, installation and guarantees from a licensed national retailer regularly doing business in our market area, Refloor will beat that price. To qualify, the offer must be presented to Refloor on the letterhead of the licensed national competitor and must include product name and price, product weight, style type, thickness, plank width and length, wear layer thickness, all in-home measurements specifically listing all dimensions and transitions of each area to be covered, all prep charges, and an itemized listing of applicable warranties and/or services for comparison. Refloor has the right, in its sole discretion, to determine whether the written estimate qualifies for the offer. Refloor will not match a competitor’s bonus or free offer, special offer, rebate, financing offer, clearance, discontinued or closeout price, or installation special. Subject to change.

**If the amount financed is paid in full before Promo Period expires. Monthly payments are not required during the Promo Period. Any unpaid balance and amounts owed after Promo Period will be paid over 84 monthly payments. For example, assuming the full credit limit is used on loan approval date and no payments are made during Promo Period, for every $1,000 financed at a fixed interest rate of 24.99%, 24 monthly payments of $0 followed by 84 monthly payments of $28.29. This example is an estimate only. Actual payment amounts based on amount and timing of purchases. Call 866-936-0602 for financing costs and terms. Financing for the GreenSky® consumer loan program is provided by Equal Opportunity Lenders. GreenSky® is a registered trademark of GreenSky, LLC, a subsidiary of Goldman Sachs Bank USA. NMLS #1416362. Loans originated by Goldman Sachs are issued by Goldman Sachs Bank USA, Salt Lake City Branch. NMLS #208156. Cannot be combined with any other offers. Previous orders excluded. Limited time offer subject to change.